Merkel promoted to NATCO Data Analyst

NATCO Communications, Inc. (NATCO), headquartered in Flippin, has announced the promotion of Melissa Merkel to the position of Data Analyst. Merkel joined NATCO’s staff in 1999 and served as the company’s Customer Service Supervisor for 17 years.In her new role as Data Analyst, Merkel tracks and analyzes data for the company’s multiple service lines: Voice, Internet, Cellular and Television. She reports product and service trends within the company and provides analysis to assist management in formulating solutions to improve operations and address customers’ communication needs.

Steven Sanders, Jr., President and General Manager of NATCO Communications, Inc. says Merkel has been an integral part of NATCO’s team. He says her experience with Customer Service and thorough knowledge of NATCO’s multiple service lines makes her an ideal fit as Data Analyst. Her attention to detail in tracking the company’s multiple service lines provides accurate insight to improve service and product offerings.

A lifelong resident of the Twin Lakes area, Merkel is a graduate of Mountain Home High School. She and her family reside in Summit.

NATCO Communications, Inc. is an independent, locally-owned and operated, broadband communications company established in 1951. Headquartered at 301 East Main Street in Flippin, NATCO provides advanced communications services (Internet, Television, Voice and Cellular) to homes and businesses throughout north-central Arkansas including portions of Marion, Boone, and Baxter Counties.

For more information on NATCO Communications, Inc. or career opportunities available at NATCO, call toll-free at 1-800-775-6682 or visit NATCO.

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