The United States Postal Service (USPS) is among many organizations utilizing new technology to provide a more secure service to its customers, specifically with a service known as Informed Delivery.
Informed Delivery by USPS is a free service allowing customers to preview their incoming mail before it arrives. Incoming mail is scanned to create grey scale images of the exterior, address side of the mail, which can then be viewed by the customer. Currently the scanning covers only letter-sized mail pieces.
Customers can choose to be notified of their scanned mail and can view the images from any smartphone, tablet or computer. Additionally, customers can also view their scanned mail, as well as the status of other parcels too big to be scanned, via an app created by the USPS. The app can be downloaded on mobile devices under the name “Informed Delivery.”
Other features of Informed Delivery include tracking updates for incoming packages and the ability to provide delivery instructions, manage notifications, schedule redeliveries and report items that should have been delivered, but weren’t.
To create an account, go online to informeddelivery.usps.com and select sign-up for free.
Informed Delivery was first piloted to select zip codes in 2014 before being expanded to the majority of the US in 2017. Informed Delivery is offered at the post offices in the Twin Lakes Area.
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